Shipping policy

Shipping Policy

At Don’t Be An Ass Coffee Co., we work hard to get your coffee roasted, packed, and on its way as quickly as possible. Below you’ll find everything you need to know about how we handle shipping.

Order Processing Time

All orders are typically processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or product launches, processing times may be slightly longer—but we’ll always do our best to keep things moving fast.

Once your order has been processed and shipped, you’ll receive a confirmation email with tracking information.

Shipping Methods & Rates

Shipping rates are calculated at checkout based on your location, order size, and selected shipping method. We partner with trusted carriers to ensure your coffee arrives safely and efficiently.

Available shipping options may include standard and expedited services depending on your region.

Domestic Shipping

We currently ship within the United States. Delivery times vary depending on your location and selected shipping method, but standard shipping typically arrives within 3–7 business days after dispatch.

Please note that delivery times are estimates and may be affected by carrier delays, weather, or peak shipping seasons.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.

If you haven’t received tracking information after your order has shipped, feel free to reach out to us.

Shipping Delays

While we do everything we can to ensure timely delivery, delays can occasionally happen due to factors outside our control, including carrier issues, weather events, or holiday surges.

We appreciate your patience and will always assist in tracking down delayed packages when needed.

Incorrect Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

If you notice an error, contact us immediately. If your order has not yet shipped, we will do our best to correct it.

If an order is shipped to an incorrect or incomplete address provided by the customer, we are not responsible for replacement or reimbursement. If the package is returned to us, additional shipping fees may apply to resend it.

Lost or Stolen Packages

If your tracking information shows your package as delivered but you cannot locate it, please check with neighbors, household members, and your local carrier facility.

If your package appears lost in transit, contact us and we will work with the carrier to investigate.

While we cannot guarantee replacement for packages confirmed as delivered by the carrier, we will always do our best to help resolve the situation.

PO Boxes & Military Addresses

We are happy to ship to PO Boxes and APO/FPO addresses where supported by our carriers. Delivery times may vary depending on destination and carrier limitations.

Holidays & Peak Seasons

During holidays and peak shopping periods, shipping carriers may experience delays outside of our control. We recommend placing orders early if you need your coffee by a specific date.

Need Help?

If you have any questions about your shipment, please contact us through orders@dontbeanasscoffee.com and include your name and order number so we can help you quickly.

Don’t Be An Ass Coffee Co.

Great Coffee. Better Attitude.